Please Note: Due to a higher volume of returns, there may be a delay in processing your refund. Thank you for your patience.
At Glukos Energy, our return policy is liberal, generous and tolerant, but it does have its limits! We understand that putting a specific time limit on all returns is not reasonable, as usage and seasons vary greatly. Plus, we realize that everyone's idea of "reasonable wear and tear" also varies.
If our product fails to deliver, we will fully stand behind that product. Rather than shutting the door on returns after 30 days, we prefer to be flexible and judge each situation individually.
If you wish to return or exchange your order for a different flavor or size, please reference the following processes and steps:
HOLIDAY RETURN POLICY
Return Policy will remain unchanged for the holiday season.
NOTE RELATED TO COVID: Unfortunately our Exchange Program has been paused temporarily. We are looking forward to having it come back soon once some process updates, safety concerns, and efficiencies have been implemented. We apologize for the inconvenience